Privacy policy


1. INTRODUCTION

This Privacy Policy explains how Tees That Care (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you visit or make a purchase from our website (the “Services”).

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. WHO WE ARE (DATA CONTROLLER)

For the purposes of UK data protection law, the data controller is:

Tees That Care
Email: info@teesthatcare.com
Address: 19 Tantree Way, Brixworth, Northampton, NN6 9UQ

3. PERSONAL DATA WE COLLECT

We may collect and process the following personal data:

a) Information you provide to us

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers)

  • Order details and correspondence

b) Information collected automatically

  • IP address

  • Browser type and device information

  • Pages visited and interactions with the site

  • Cookies and similar tracking technologies

4. HOW WE USE YOUR PERSONAL DATA

We use your personal data to:

  • Process and fulfil your orders

  • Communicate with you about your order or account

  • Provide customer support

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal and tax obligations

5. LAWFUL BASES FOR PROCESSING

Under UK GDPR, we rely on the following lawful bases:

  • Contract: to fulfil orders and provide services

  • Legal obligation: for accounting and tax records

  • Legitimate interests: to improve our services and prevent fraud

  • Consent: for marketing communications (where applicable)

6. MARKETING COMMUNICATIONS

If you opt in, we may send you marketing emails. You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us.

We will never sell your personal data.

7. SHARING YOUR PERSONAL DATA

We may share your data with trusted third parties where necessary, including:

  • Shopify, our ecommerce platform

  • Payment processors (e.g. Stripe, PayPal)

  • Print-on-demand and fulfilment partners

  • Delivery and courier services

  • IT and website service providers

These parties process personal data only as necessary to perform their services and are required to keep it secure.

8. INTERNATIONAL DATA TRANSFERS

Some of our service providers (including Shopify) may process personal data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses, to protect your data.

9. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Fulfil orders and provide customer support

  • Comply with legal, accounting and tax obligations

When personal data is no longer required, it is securely deleted or anonymised.

10. COOKIES

We use cookies and similar technologies to operate and improve our website.

You can manage cookie preferences through your browser settings.

11. YOUR RIGHTS UNDER UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

12. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

15. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Tees That Care
Email: info@teesthatcare.com
Address: 19 Tantree Way, Brixworth, Northampton, NN6 9UQ

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk